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SurveyMonkey adds payments with PayPal integration

Users can now collect payments through PayPal, at no additional fee

SurveyMonkey, the global leader in online surveys and forms, is excited to announce its latest integration with PayPal, a trusted name in payment processing. This new feature empowers SurveyMonkey users to seamlessly collect payments directly through their forms, whether for freelance services, event registration fees, charity donations, or more. Available now on SurveyMonkey’s paid plans—including Advantage, Premier, and Enterprise—this integration comes at no additional cost.

This partnership between PayPal and SurveyMonkey is a testament to their shared commitment to enhancing customer journeys for small businesses and nonprofits. By incorporating PayPal, SurveyMonkey users can now benefit from increased trust, security, speed, and ease of payment collection.

Key advantages of this integration include:

  • Effortless Setup: Adding PayPal payment collection to your form is as simple as adding a question—no extra installation required. Embed your payment form on your website in just a few steps.
  • Unified Payment and Information Collection: Streamline your process by gathering payments alongside customer or donor information in a single, user-friendly form. Payments go directly into your PayPal account, ensuring a smooth experience.
  • Secure Transactions: With PayPal, one of the world’s most trusted payment processors, transactions are encrypted end-to-end, ensuring that customers’ data remains private and secure.
  • Flexible Payment Options: Collect payments in 12 different currencies through a variety of methods, including embedded forms, pop-ups, web links, and QR codes. Customize your payment forms with product images and pricing options, including a “pay what you want” feature ideal for charities.
  • Tailored for Small Businesses and Nonprofits: This integration is included with any paid SurveyMonkey subscription, with no additional fees for transactions.
  • Streamlined Workflow with Over 200 Integrations: Export orders to Google Sheets or Excel, add customers to a MailChimp mailing list, move customers to CRM systems like Salesforce or HubSpot, analyze order data in Tableau, and much more.

“SurveyMonkey is proud to be recognized as the #1 online form builder in G2’s Enterprise Grid® Report, and our partnership with PayPal further strengthens our platform,” said Samuel Bakouch, Senior Vice President of Product Management at SurveyMonkey. “This integration offers a reliable, easy-to-set-up payment solution for businesses of all sizes, making our platform even more versatile and powerful.”

For more information about the PayPal integration, visit SurveyMonkey’s integration page.

About SurveyMonkey 

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

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