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[/bt_bb_text][bt_bb_text]TheCustomer QT (QT stands for Quick Take) is a weekly round-up of the most important and useful insights affecting customer intelligence, activation, experience and loyalty. Each week we compile and edit somewhere between 15-20 news items into a highly skimmable, highly digestible, and highly useful format to give you a heads-up and, as best we can, an unfair advantage. Super-quick and ultra-useful.
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