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CxO Report Deep Dive – The Road to Trust & Transparency

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> Kevin Bauer – Leader in digital transformation in retail and e-commerce

> Michael Fisher – Board Member at TheCustomer

> Terrilyn Tourangeau – Loyalty Executive leading consumer engagement for global hospitality organizations

> Marc Shull – Big data expert with specific competencies in data insights and consumer privacy legislation.” subheadline=”” html_tag=”h1″ align=”inherit” dash=”none” color_scheme=”” color=”#2282d6″ supertitle_position=”” font=”Lato” font_size=”” font_weight=”bold” url=”” target=”_self” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=”” size=”small”][/bt_bb_headline][bt_bb_separator top_spacing=”normal” bottom_spacing=”small” border_style=”none” border_width=”” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][/bt_bb_column][bt_bb_column width=”1/2″ align=”left” vertical_align=”top” animation=”no_animation” padding=”double” background_image=”” inner_background_image=”” background_color=”” inner_background_color=”” opacity=”” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=”” lazy_load=”no” color_scheme=””][bt_bb_separator top_spacing=”medium” bottom_spacing=”normal” border_style=”none” border_width=”” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][bt_bb_image lazy_load=”yes” image=”5391″ size=”full” image_height=”” shape=”square” align=”inherit” caption=”” url=”” target=”_self” hover_style=”simple” content_display=”always” content_background_color=”” content_background_opacity=”” content_align=”middle” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=””][/bt_bb_image][bt_bb_separator top_spacing=”normal” bottom_spacing=”small” border_style=”none” border_width=”” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][bt_bb_separator top_spacing=”small” bottom_spacing=”small” border_style=”none” border_width=”” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][bt_bb_button text=”GET THE REPORT” icon=”” icon_position=”left” url=”https://customerland.net/the-cxo-report-the-road-to-customerization-vocoframe/” target=”_self” align=”left” size=”medium” color_scheme=”dark-accent-skin” style=”filled” width=”full” shape=”round” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”reportbutton” el_class=”” el_style=””][/bt_bb_button][bt_bb_raw_content raw_content=”PHNjcmlwdD5qUXVlcnkoIiNyZXBvcnRidXR0b24iKS5jbGljayhmdW5jdGlvbiAoZXZ0KSB7CiB3aW5kb3cubG9jYXRpb24gPSAnL3RoZS1jeG8tcmVwb3J0LXRoZS1yb2FkLXRvLWN1c3RvbWVyaXphdGlvbi12b2NvZnJhbWUvJyArIHdpbmRvdy5sb2NhdGlvbi5zZWFyY2gKIGV2dC5wcmV2ZW50RGVmYXVsdCgpOwp9KTwvc2NyaXB0Pg==”][/bt_bb_raw_content][/bt_bb_column][/bt_bb_row][bt_bb_row][bt_bb_column width=”1/1″][bt_bb_text]

Critical consideration for brands that need to adjust course to start engaging customers on their terms – where customers are defining what trust looks like.

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Author

  • mike giambattista

    Mike Giambattista is Editor-in-Chief at Customerland, where his work focuses on “Customer Design” - building systems that use trust, agency, and human capacity to power durable economic outcomes. He has spent decades advising leaders on CX, loyalty, and growth, and now develops frameworks that help organizations design for people and sustainable performance.

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