Australian-based Cyara has secured $485 million in investment from K1 Investment Management to accelerate growth and expand its contact testing marketing solutions.
Cyara was co-founded in Melbourne in 2006 by CEO, Alok Kulkarni, CTO, Luan Tran and executive director, Bonny Malik, and provides solutions for building and maintaining CX systems using automated testing and monitoring. Its flagship offering is the SaaS-based Automated CX Assurance Platform, which has more than 250 global brands clients.
The investment will be used to accelerate product innovation, expand CX assurance into new emerging digital channels, fund strategic acquisitions of complementary technologies and fuel geographic expansion.
