Confirmit, a leading provider of solutions that enable Market Research, Customer Experience and Employee Engagement teams to turn insights into stories that fuel action, announced today its intention to merge with FocusVision, a leading provider of customer insights technology. The merger is conditioned on receipt of regulatory approvals and is expected to close in the second quarter of 2021.
The merger harnesses the scale and scope of two complementary organizations. Both have invested in people, technology, and service in recent years, shaping individual aspects of the Market Research, Customer and Employee Experience industries. The combined group is expected to:
- Accelerate growth by creating a one-stop-shop of complementary solutions offering greater benefits to customers
- Accelerate innovation and investment in best-of-breed technology solutions; data collection, analytics, reporting and action capabilities – underpinned by a global professional services organization
- Combine each company’s infrastructure and technology capabilities to maximize efficiencies and deliver opportunities through driving operational efficiencies and best in class product
- Enable Confirmit and FocusVision to take advantage of complementary geographical footprint to better serve the expanded customer base
Kyle Ferguson, Chief Executive Officer, Confirmit, said: “At Confirmit, we imagine a future where every action is initiated by the right decision at the right time. No data silos. No unknowns. Just accurate, visual insights, in real time, helping to make businesses smarter. This merger will make that a reality. Together we will make the complex simple – from data collection to analysis, turning insights into stories that fuel action. We will create a truly world class, leading edge organization, that brings real value to our clients and colleagues alike.” 
Chris Nagy, Chief Executive Officer, FocusVision, said: “The merger of Confirmit and FocusVision is a perfect fit and heralds an exciting, new dynamic for the global insights industry. Customers can expect their needs to be exceeded. We are complementary on every level and together we will be a great company, focused on excellence in everything we do.”
The transaction is conditioned on receipt of regulatory approvals and is expected to close in the second quarter of 2021.
[…] early January of this year, CX insights company, Confirmit, announced a pending merger with FocusVision. While both operations occupy different parts of the broad customer insights landscape, the […]
[…] early January of this year, CX insights company, Confirmit, announced a pending merger with FocusVision. While both operations occupy different parts of the broad customer insights landscape, the […]