Latest Posts
Forrester on the ‘The Zero Party Data Revolution’
‘Zero Party Data’, a term coined by Forrester to describe information that consumers intentionally and proactively share with brands
Samsung Suffers Setback in U.S. Brand Loyalty
South Korean tech giant Samsung Electronics Co. has suffered a tumble in customer loyalty for its smartphones in…
Plantt.io Raises $1M
Plantt, the Customer Experience Optimization Platform, announced today the completion of their seed round in the sum of $1M,…
Google Launches New Dialogflow Customer Experience in Beta
Google is beta-testing a new version of its Dialogflow natural language understanding (NLU) platform. The new Dialogflow Customer…
Resonate Launches Resonate Ignite
Resonate, a provider of consumer intelligence for marketers, today announced new AI-driven segmentation capabilities within its Resonate Ignite Platform.…