Latest Posts
The Best of Customerland (So Far)
This year, Customerland crossed a meaningful milestone: 53 published episodes! It’s been a year of massive shifts – AI…
December 29, 2025
When The Cart Becomes the Channel
Why Smart Carts Mark the End of “Unmeasured” Retail A conversation with Yaniv Zukerman, CMO at Cust2Mate For…
Cardlytics and the Real Economics of Commerce Media
From a conversation with Amit Gupta, CEO of Cardlytics Commerce media has quietly moved from marketing experiment to…
November 12, 2025
Clarity First, Then Velocity
A conversation with NexChapter’s Art Sebastian Retail is changing in ways that feel both sudden and overdue. For…
October 1, 2025
Why Product Experience Is Becoming Retail’s Most Valuable Currency
The retail industry stands at a critical inflection point. Once defined by supply chains and store shelves, today’s…
Why Post-Purchase “Transaction Moments” Are Becoming Retail’s Next Frontier
A conversation with ROKT’s Ashley Firmstone In e-commerce, innovation often focuses on the flashy front end: discovery, targeting,…
Retail Media’s Shifting Center of Gravity
The retail media ecosystem is evolving with unusual speed, and the pace of change is beginning to outstrip…
The Art and Science of Smart Planogramming
The retail landscape is undergoing a significant transformation, with AI-powered tools revolutionizing how stores approach merchandising and customer…
What Powers the Retail Media Boom? Look Behind the Screens
Over the past decade, digital signage has undergone a quiet but profound transformation. No longer limited to static…
How Composable CDPs Are Transforming Retail Media Networks
Navigating Retail Media’s Growing Pains: What Hightouch’s Moves Signal About the Future The expansion of retail media is…
Optimizing Grocery: AI Solutions and Future Trends
The intersection of artificial intelligence and retail is transforming how grocery stores operate, with significant implications for inventory…
NRF 2025: How Tech is Changing the Customer Experience
Retail’s Big Show, hosted by NRF, is always a great event. It’s exciting to see what’s going on…
Retail Media’s Rapid Growth Faces Familiar Challenges
The retail media landscape continues to grow at a breakneck pace, with brands increasingly shifting their budgets toward…
February 4, 2025
The Rise (and Further Rise) of Commerce Media Networks
In this episode of Customerland, we sit down with Eric Brackmann, VP of Commerce Media at Koddi, to…
December 11, 2024
Koddi Launches Academy to Help Marketers Leverage Commerce Media
Koddi, the leading retail and commerce media technology for enterprises, announced the launch of the Koddi Academy, a…
November 20, 2024
Reimagining Marketing with Empathy and AI
Tara DeZao, Product Marketing Director for AdTech and MarTech at Pega, joins us to unravel the complexities of…
Bridging Physical and Digital with Cutting-Edge Strategies
What kind of music do you most like shopping to? Believe it or not, there’s a science to…
October 30, 2024
Navigating the Convergence of AI, Ethics, and Retail Engagement
In this episode, Sara Richter, CMO at Emarsys SAP, discusses the evolving role of AI in retail marketing.…
Shopping Reinvented: The Data-Driven Smart Cart Revolution is Here
I recently had a conversation with Yaniv Zuckerman from Cust2Mate about the transformative impact of technology on retail…
The Great DMP Misfire: Redefining Success in Retail Advertising
Rewind to the early days of the internet, when cookies—those little crumbs of code embedded in browsers that…
Customerland Ep 11: Accelerating into Retail Media Networks
Amperity is, at its core, a CDP. But as I suspected, and as Matt Hallett, their head of…
