Latest Posts
Who Carries the Moral Weight? Accountability in the Age of AI
Welcome to Part 3 of our ongoing series on AI and human behavior. If Part 1 explored the…
November 21, 2025
AI With Purpose: How Retailers Are Using AI to Build Trust, Drive Personalization and Strengthen Operations
It’s AI Appreciation Day, so let’s look at where AI is delivering real value across the retail sector by Cédric Chéreau, Managing Director at Eagle…
July 16, 2025
The Real AI Revolution Isn’t Efficiency – It’s Understanding
A conversation with Resonate CEO, Bryan Gernert The pace of AI-driven change in business isn’t just fast –…
Designing AI for Emotion – Why AI Needs to Feel Human, Not Just Sound Smart
Welcome to Part 4 of our series on AI and human behavior. We’ve talked about behavioral shifts, personalization…
AI Without Blind Spots: What Marketers Still Need to Watch For
AI is transforming how we work—from how we generate content to how we target, personalize and optimize at…
April 29, 2025
Customer Service Chatbots: A Seamless GenAI Solution or a Risky Feature?
Advances in AI capabilities have vastly improved the customer service chatbot experience in the past couple of years.…
Redefining Enterprise Efficiency with Kore AI’s Advances
What if you could revolutionize customer service and employee productivity with cutting-edge AI technology? In this episode of…
Unpacking Transparency & Trust in Today’s AI Models
What happens when you lead with trust? Unravel the mysteries of AI as we enter the world of…
Amazon’s Alexa? Google’s Nest? What’s The Value of This Technology?
Recent news articles are telling us that the world of the voice assistant is struggling – with the…
Consumer Research: ML vs Statistics Cage-Match
We want to contribute intelligent tools to the consumer research space to help free time for thinking within…
February 3, 2023
Level Up Your Sales Reps’ Performance With Conversation Intelligence
With AI-powered conversation intelligence technology, sales professionals can access real-time insights and coaching to improve their sales performance without sacrificing the personalized experiences customers crave.
November 16, 2022
Optimizing Machine Learning to Create a Better Customer Experience
"If you can source your feature data in that kind of a way...I think you can do a really nice, strong job of completing that machine learning puzzle without having to resort to tracking cookies."
