
Author: Ricardo Saltz Gulko
Author
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Ricardo is a global executive for medium and large global organizations, focused in Customer Experience, Professional Services, Customer Success and delivery. He has led operations, solutions, professional services, customer experience delivery, digital and cultural business transformation, talent development and acquisition, developed new service catalog portfolios, and solutions across EMEA, NAM, APAC and LATAM. In the past, he has held global executive positions with Oracle, Ericsson, Amdocs, Inttra, Comverse Technology, Samsung*and Redknee — among others.
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