Reimagining Patient Experience with Consumer-Driven Insights
In a recent discussion on our podcast, Paul Dain, CEO of Abundant Health Acquisition (aha), provided critical insights…... Read more.
Reimagining Travel Technology through Radical Innovation
What if the very systems that airlines rely on are the root cause of your travel hassles? Join…... Read more.
Can AI Really Transform Leadership and Employee Wellness?
How can AI transform your work-life balance and boost productivity? Join us as we explore this captivating topic…... Read more.
Impulse Buying and Brand Loyalty in Beverages
How consumer psychology is reshaping the beverage industry: Digging deep into Alpha-Diver’s Bev50 Report. How is consumer psychology…... Read more.
Harnessing Customer Satisfaction for Organic Growth
Join us for an insightful conversation with Lynn Daniel, founder of the Daniel Group, as he shares his journey…... Read more.
Bridging the CX Gap: Aligning Intentions with Consumer Realities
Can the gap between what CX professionals aim to achieve and what consumers actually experience be bridged? Join…... Read more.
Lyse Moves to the Cloud with CSG to Enhance Mobile CX
Lyse , one of Norway’s largest energy and telecommunication companies, is a pioneer in customer-focused innovation. To wow customers…... Read more.
The Intersection of Speed and Sustainability in Retail
Have you ever wondered why a simple purchase can turn into a logistical puzzle? Imagine buying five identical…... Read more.
SurveyMonkey announces SurveyMonkey for CX
The all-in-one SurveyMonkey for CX offering includes a native Salesforce integration, multichannel feedback collection tools, and industry-leading survey…... Read more.
Balancing Efficiency and Satisfaction in Customer Service
We get into the nitty-gritty of measuring customer service success. In our latest episode of Customerland, Dr. Ori…... Read more.
Navigating Leadership Challenges in Customer Success
What if you could transform your business operations and customer success strategy simultaneously? Join us as we sit…... Read more.
Decoding Female Shopper Dynamics: Insights from the SheShops Report
In this episode of Customerland, we explore the newly released SheShops Report, which sheds light on the significant…... Read more.
Revitalizing Ad Creativity With AI and Empathy
In this episode, we sit down with Ian Baer, a seasoned ad agency executive with over 35 years…... Read more.
Reconciling Consumer Expectations and Brand Realities for Better Travel Loyalty
In this episode of Customerland, we explore the specifics of consumer expectations from loyalty programs with Jeff Zotara,…... Read more.
Snack50 Consumer Shifts + news from PegaWorld
Today something a little different. First I sat down with Hunter Thurman, who’s founder and CEO of Alpha…... Read more.
Juneteenth: Top Sociopolitical Concerns for Young Black Americans
Juneteenth National Independence Day on June 19 provides an opportune moment to consider what’s at stake for Black…... Read more.
Advanced Data Management for Modern Retail Supply Chains
We discuss the revolutionary “supply chain digital twin” technology powered by O9’s digital brain platform. Ever wondered how…... Read more.
SAP Unveils Groundbreaking AI Innovations at SAP Sapphire 2024
At the annual SAP Sapphire conference, SAP revealed a series of generative AI advancements and strategic partnerships poised…... Read more.
Mid-2024 CDP Update – Is Yours Keeping Up?
Customer Data Platforms (CDPs) have undergone a dramatic transformation in recent years, evolving into indispensable tools that drive…... Read more.
Transforming Commerce with Unified Data Solutions
Curious about the future of commerce in a world where digital and physical blend seamlessly? Join us as…... Read more.
