Marketing With Intent: Starting With the Outcome in Mind
First of a Series: The Question Most Marketers Never Ask Ask most marketers what they’re working on and you’ll likely get a quick, concrete answer about a new email campaign, a…
April 21, 2026
Jumpmind’s Expansion Hires Reflect the Realities of Retail Tech Growth
What Jumpmind’s EMEA and APAC Leadership Expansion Suggests About the Retail Technology Market Jumpmind’s announcement that it has added three senior retail technology leaders to support…
April 21, 2026
Sentiment Signals: The Next Layer of Intelligence
Beyond performance metrics like accuracy and latency lies a subtler yet more powerful layer: emotional trust. In intelligent systems, that layer isn’t optional – it’s essential. We’ve…
April 16, 2026
What CX Is Actually Worth — And Why We’re Measuring It Wrong
We’re increasingly asked to justify CX investments not just on “how they feel,” but on what they contribute. Most organizations have no shortage of customer data. Surveys go out.…
April 15, 2026
Keep Up to Date with the Most Important News
Keep Up to Date with the Most Important News
Infrastructure Is the Strategy
Why Retail’s Next Advantage Won’t Look Like Software Retail has spent years talking about experience – personalization engines, loyalty layers, retail media, digital journeys stacked on…

